Locations
 Current time at Pchsoft
   Saturday, 11:05 (GMT+08:00)
 Opening Hours
Monday - Friday
09:00 - 18:00 (GMT+08:00)




 Mailing Address
7-3-1-8 Changshou street,
ChengDu, SiChuan,
China

 Zip/Postal Code
610041


 Contact Us
If you need to talk to us about anything, we'll be happy to hear from you. Below we offer you a range of contact e-mail addresses, and phone numbers, for specific departments. It is our policy to try to reply to all e-mails within 24 hours.

For specific queries the following departments can be contacted on these email addresses:

Customer/Technical Support:Contact Support
PR/Media Relations:team@pchsoft.com
Pre Sales Questions:sales@pchsoft.com


 Our Support
If you require any type of customer support, or have a specific technical problem or question about any of our products, please first visit our Online Support Center, and if you cannot find the solution there then contact our Support.


Please note that any general support queries should be directed to the support team, via the Contact Support Form.


 
Contact Us  :  Terms Of Use  :  Privacy Statement 
Copyright © 2008-2009 Pchsoft Inc. All Rights Reserved.
 How to activate your software?
Setp1. Retrieve your license key
The license key required to unlock your purchased software can be found on the order confirmation email that you received just after you placed your order.
Select the license key from your Order Confirmation email and press Ctrl+C (to Copy).

Setp2. Registering your software
Open your software, select the the menu item ***Unlock Trial Mode***   Enter license key. A window asking for your license key will be displayed on screen. Click on the button which says paste the license key into the above box. Once you see license key be displayed in the text box, click OK button to complete the process.

We strongly suggest that you use the 'copy and paste' method as above, rather than typing the serial number manually. In this way you eliminate the possibility of mixing letters with digits (example: the letter O with number 0).

Was this information helpful?
If you still cannot retrieve your serial number or have other issues please submit a ticket here.

 

 Single User License
A Single User License is for one user and one PC.

You need additional licenses for more users and computers.

 

 30 Day Money-Back Guaranteed
Our products guaranteed with a 30 day money-back policy.

We're confident that you will see an immdediate benefit from using the product you have purchased.

If however you are not satisfied for any reason, just contact us within 30 days of purchase and we will refund to you the full value of the purchase. No questions asked. But you can simply write us what you don't like as well, and we will fix it quickly.